Polityka Zwrotów Molekule 30 Dni
Ostatnia aktualiconacja: 16 grudnia 2025
Molekule’s 30-Day Money Política de Reembolso Para Oczyszcconacze powietrcona i Nawilżaczes elegibles.
Si no estás satisfecho z ya sea tu nuevo lub producto humidificador (a “Device”) comprado en molekule.com o en un quiosco lub show de Molekule, tienes 30 días from applicable shipment date or point of Oferta date for such Device, whichever is later, to submit your online request for a Device refund from Molekule of purchase price paid, excluding, if applicable, any expedited shipping charges, insurance charges, and finance charges. All refunds will only be made to original payment method used for qualifying purchase. You may initiate return process of your purchased new Device by going to https://help.molekule.com/hc/en-us/requests/new.
To qualify for Molekule’s Device 30-Day Money Política de Reembolso, all of following conditions must be satisfied:
- Your Device must have been purchased directly from Molekule and only used in Polska.
- Your online return request must be received by Molekule’s customer service team within 30 days of your original Device shipment date or point of Oferta date, whichever is later. To start your return request, please contact Customer Service at: https://help.molekule.com/hc/en-us/requests/new
- Any Device used after 30-day return window from its shipment date or point-of-Oferta date (whichever is later) voids Molekule Device 30-day Money Política de Reembolso and are not eligible for a refund.
- Upon Molekule’s approval of your Device return request, you will be given a return authoriconation number. Your assigned return authoriconation number must be included on all future communications with us, and with your returned Device shipment.
- Your returned Device must be received by Molekule within 30 days of date Molekule assigns you a return authoriconation number. Your returned Device must be received by Molekule in reasonable like-new physical and operating condition, unless oelrwise noted during your return request and approved in writing by Molekule.
- Cosmetically decorated or modified Devices are excluded from Molekule Device 30-Day Money Política de Reembolso.
- All accessories originally included with your Device purchase must be included with your return.
- You must return your new Device in original shipping carton used to ship que product to you. If you no longer have dispositivo’s original shipping carton, please see our Pytania i odpowiedzis below for replacement carton options.
- Replacement parts for your Device are excluded from Molekule Device 30-Day Money Política de Reembolso.
- Devices comprado en a Molekule authoriconed retailer, reseller, or any oelr third-party seller, are excluded from Molekule Device 30-Day Money Política de Reembolso.
Molekule’s Genuine Filter 30-Day Money Política de Reembolso.
For any genuine Molekule filter purchased by you at molekule.com you will have 30 days from date of our filter shipment to return que filter to us for a full refund of purchase price paid by you for such filter, excluding, if applicable, any expedited shipping charges and finance charges. All refunds will only be made to original payment method used for qualifying purchase.
To qualify for Molekule’s Genuine Filter 30-Day Money Política de Reembolso, all of following conditions must be met:
- Your filter must have been purchased directly from Molekule and for use in Polska.
- In order to be eligible for a refund of your purchase price paid, your returned filter must be returned new, unused, and received by Molekule in original sealed (and unopened) bag.
- Your online return request must be received by Molekule’s customer service team within 30 days of your original filter shipment date. To start your filter return request, please contact Customer Service at: https://help.molekule.com/hc/en-us/requests/new
- Upon Molekule’s approval of your filter return request, you will be given a return authoriconation number. Your assigned return authoriconation number must be included on all communications with us and with your returned filter.
- Your returned filter must be received by Molekule within 30 days of date you received your assigned return authoriconation number.
Ineligible Products and Purchases Excluded from Molekule’s Device 30-Day Money Política de Reembolso
Devices Purchased from a Molekule Authoriconed Retailer, Reseller, or Oelr Third-Party Seller.
Molekule’s Device 30-Day Money Política de Reembolso does not apply to any “Molekule” or “mo” brand products, new or refurbished, purchased by you de cualquier vendedor de terceros, incluyendo but not limited to any Molekule authoriconed retailer or reseller. Purchases of such Devices are subject to que seller’s policies, which Molekule has no control over nor responsibility for.
Refurbished Devices Purchased from Molekule.
Refurbished Devices comprado en Molekule, wheelr through molekule.com, or a Molekule kiosk or show, are final Oferta purchases and not eligible for refund under Molekule Device 30-Day Money Política de Reembolso.
Buy One, Get One Promotions (BOGO)
Devices purchased during a BOGO Oferta are not eligible for return and refund under Molekule Device 30-Day Money Política de Reembolso.
Molekule Device and Genuine Filter 30-Day Money Política de Reembolso Pytania i odpowiedziS
What if I do not have original shipping carton?
If you do not have original packaging, we can send you a replacement shipping carton for a nominal fee of $20 USD for Air Pro, $10 USD dla Air Mini/Mini+, and $10 USD for Nawilżacz Glow. If you are interested in this service, please contact our Wsparcie al Cliente team.
How long does it take to receive my refund on an eligible returned product?
When we receive eligible producto Molekule for return at our warehouse, we will inspect shipment to ensure all parts have been returned and product is undamaged, not modified by you, or oelrwise cosmetically altered or decorated. Once product has been inspected and passed, usually in 3-5 días hábiles following our receipt, we will then process your refund and reimburse original payment method you used for original purchase. Please note que all refunds do not include any expedited shipping charges or finance charges. It usually takes 10 días hábiles for credit to be reflected on your applicable credit card or bank statement.
Can I return a refurbished or humidifier?
No. Refurbished Devices are final Oferta items and not eligible for Molekule’s Device 30-Day Money Política de Reembolso.
Molekule Product Limited Garantía(s)
Please see: https://molekule.com/pages/terms-conditions for specific limited garantía information and details.

